As attorneys at law, we want to make things easier for you so you don’t have to worry about the ins and outs of the judicial system. However, that doesn’t mean that you shouldn’t be involved in the case. Let us handle the not-so-fun parts and simplify the process for you, but stay in touch. Communication is key with our clients. We want to include you in on what’s happening currently in your case, and what the outcome can mean for your future.
Keep us informed. If you make changes and decide alternatives that may affect your case, then let us know. We need to know these details in order to prepare for possible different outcomes. Also, if you move or your contact information changes, please let us know that as well so that we can update our records to make sure we get information to you as quickly and efficiently as possible.
Check your mail often. We send our clients letters and emails routinely, so be on the lookout for this type of correspondence. We may need a response from you before we can move forward on your case or we may want to provide you with a very important update.
Keep a diary of the facts. If you write down the facts when they are fresh on your mind, you will be more likely to remember them at a later date when asked to testify about an event and you have your notes that can serve as a reminder to you so that you don’t forget the important details.
Keep a list of questions. Have comments or concerns? Keep a detailed list so we can address exactly what is on your mind. Try to write them down as soon as you think about it so you don’t forget and can ask them.
Don’t be afraid to come to us. We are always available for questions. We do our best to include you in on every detail but don’t be shy, we love to hear from our clients and are happy to answer any questions and address any concerns that you may have.
The most critical part of your case will be communication with Kelly & West. We are here to serve you and to make sure that you get the best possible outcome for your case. Don’t be afraid to step in and get involved. Our clients mean the world to us and we want to make sure that we are giving you exactly what you came to us for: great service.
“Reggie Kelly is a fantastic attorney with fantastic paralegals. My wife and I have been using him and his firm since 1983 when we first purchased property in Harnett County 37 years ago. He offers excellent legal advice and guidance. He never gets in a hurry to get us out the door because of his next appointment. He always takes the time needed to check out all of the issues that might come up. Reggie Kelly is a proud American and he loves our country and he wants everyone to do well. Reggie Kelly is an even finer person than he is a fantastic attorney and we are very fortunate to also be able to call him and his wife Cheryl our friends. We give him a 10 STAR Review!”